As a Company within the European Union (EU) (Intra-Community Delivery)
As a company from an EU member state outside of Germany, you have the opportunity to shop tax-free with us.
For this, we kindly ask you to contact our customer service by phone (+49 441 219 751 919) or by email (info@kofferworld.de). To qualify for an intra-community delivery, please provide us with your VAT ID.
Once your VAT ID has been successfully verified, we can arrange a tax-free delivery/order for you. Please note that only payment methods of bank transfer in advance or PayPal are available for this.
As a Traveler from a Non-EU Member State
What do you need to do to shop tax-free?
When placing an order, please provide your address in a non-EU member state as the billing address. You will also need proof of export. This “Export and Buyer’s Certificate for VAT Purposes for Exports in Non-Commercial Travel (§ 6 Abs. 3a UStG)” can be obtained from the German Customs website. You can download the required form at the following link:
You can also email us directly after placing your order at info@kofferworld.com and request that we include the relevant documents with the delivery.
Please note: Even if you qualify for the tax exemption, you must first pay the full purchase price, including VAT. As soon as you send us the original customs-stamped accompanying document (proof of proper export of goods), we will refund the VAT within three to four weeks.
Please send these documents to the following address:
Kofferworld.de online-Vertriebs GmbH
Lange Str. 19
26122 Oldenburg
Important Notice: The goods must be exported by the customer by the end of the third month after the purchase date; otherwise, VAT exemption and thus a VAT refund are not possible. For more information, please refer to the Federal Ministry of Finance’s “Guidelines for VAT Exemption for Export Deliveries in Non-Commercial Travel.”
For Deliveries to the United Kingdom, Switzerland, or Norway
We not only deliver to EU countries but also to the United Kingdom, Switzerland, and Norway. The order value must not exceed €1,000 (net) as we do not process electronic export declarations. As these are non-EU countries, we deliver tax-free. VAT will be automatically deducted at the end of the order process.
However, please note that you will need to pay customs fees and import taxes to the shipping company upon receipt of the package. For more information, please contact your local customs authority.