Right of Withdrawal
Pursuant to Articles 52 and following of the Consumer Code (Legislative Decree no. 206/2005), if you are a consumer, you have the right to withdraw from the purchase contract within 30 days without providing any reason.
The withdrawal period expires 30 days after the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract through an explicit declaration (e.g., a letter sent by post, fax, or email) using the following contact details:
Kofferworld.de online-Vertriebs GmbH
Lange Str. 19
26122 Oldenburg
Germany
Email: info@Kofferworld.com
You may use the model withdrawal form below, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Reimbursement may be withheld until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Return of Goods
You must send back the goods or hand them over to us without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
The direct cost of returning the goods will be at your expense unless otherwise stated.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
Kofferworld.de online-Vertriebs GmbH
Lange Str. 19
26122 Oldenburg
Germany
Email: info@Kofferworld.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
- Ordered on (*) / Received on (*)
- Name of consumer(s):
- Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.